I don’t get the purpose of tips. I think that servers should get paid a fair wage and tips should not be mandatory.
I was at a buffet recently and the server was telling a couple that the federal minimum wage for servers has not gone up in over ten years. She said it is $2.13 an hour. This is unreasonable. But, she knew this when she took the job.
Why do we, the customer, have to make up the salary of the worker with a tip? We don’t really tip for good service. We are expected to tip, period. If we don’t tip, the person makes less than minimum wage. So tip isn’t a gratuity. It really isn’t a bonus. It is to make up a shortage. We don’t tip to say “good job.”
What is the point of tipping someone for just doing their job? We don’t tip police officers or gas station employees or teachers.
What is the point of giving a tip to servers who work at a buffet? We get our own food. They take away the plates and get more drinks. Sometimes. Even when they don’t, we are still expected to tip. The price of the buffet may be low, but when you add in the tip it goes up. The tip may not officially be mandatory, but it sure is expected.
When I was in England I asked my cousin what was the expected tip amount. She was surprised. Tips aren’t expected. They are for exceptional service.
I’ve heard that the expected tip now starts at 20%. When I was growing up, that was the high end for really great service. So we are expected to pay more, but we aren’t getting more. The server still takes the order, brings the food, and refills the drinks. Sometimes. I just don’t get how we are supposed to pay extra for baseline service. Nothing has changed from when the tip base was 10%.
I say pay servers a fair wage, and make tips open for all customer service workers, not just restaurant workers. Make tips as a reward for exceptional service. Let’s not encourage mediocrity, or businesses underpaying their workers.