Watch it.

There is a difference between living and being alive.

watch1

My mother-in-law had at least 20 different watches that we have found after she died. Some were separated from their wristbands. She still had them, along with the pins that would have held them together.

None of them were working.

watch2

All these watches to keep the time, and she wasn’t mindful of it. All these watches to keep time, and she still wasted it.

Her obituary was sad. It was almost shorter than the dash between her birth and death dates. The list of who survived her was longer than the list of her accomplishments. The fact that she outlasted the doctor’s estimate for her to die was prominent.

So she was alive, but what did she do with her life?

This piece speaks to my frustration with her having 70 years of life and nothing to show for it. This piece speaks to my anger that my parents died young and didn’t have time to enjoy the life of retirement. This piece speaks to my doubling-up of my activities so I don’t waste time.

I’m mindful of how short life is.

Too many people these days seem to think there is a “reset” button on life, and there isn’t. They seem to think that life is like the seasons – that there will be a spring after the winter. While I’m part of a faith tradition that believes in the afterlife, I’d like to not find out I’m wrong. I want to have a life before the afterlife.

This is why I write, and create. This is why I wake up early. This is why I take classes that are hard and read books to learn how to help. I don’t want to just have been alive, taking up space. I don’t want to wait until I retire to live.

These watches remind me to be watchful.

The artwork is made using an 11×14 canvas, acrylic paint, matte medium, decoupage glue, five watches, and 11 color copied images of watches, all from the collection of my mother-in-law.

The prophet Hosea speaks to us now.

Thousands of years ago the Jewish prophet Hosea had words that are coming true now. In the words of Jesus “21 And he began to say unto them, To-day hath this scripture been fulfilled in your ears.” (Luke 4:21)

The church as a whole is changing. People are leaving in droves, and not because they don’t have faith. They are leaving because they can’t find Jesus in the stilted, wooden service of their parent’s churches, or in the stadium-like megachurches of today. They seek a real relationship with Jesus, not an empty ritual or a superstar minister.

Hosea speaks to how some ministers can be a stumbling block to the faithful. They are leading the flock astray.

Hosea 5:1
Hear this, O ye priests, and hearken, O house of Israel, and give ear, O house of the king; for unto you pertaineth the judgment; for ye have been a snare at Mizpah, and a net spread upon Tabor.

The icons and statues in some churches aren’t aids to worship, so much as blocks to it.

Hosea 8:4
4 They have set up kings, but not by me; they have made princes, and I knew it not: of their silver and their gold have they made them idols, that they may be cut off.

God wants us to do good, not just talk about it. Our sacrifices of praise and thanksgiving mean nothing if that is all we do. It is better to spend an hour working in a food pantry or building a house for Habitat for Humanity than singing hymns and collecting tithes.

Hosea 6:4-6
4 O Ephraim, what shall I do unto thee? O Judah, what shall I do unto thee? for your goodness is as a morning cloud, and as the dew that goeth early away. 5 Therefore have I hewed them by the prophets; I have slain them by the words of my mouth: and thy judgments are as the light that goeth forth. 6 For I desire goodness, and not sacrifice; and the knowledge of God more than burnt-offerings.

Just because they say they are connected to Jesus doesn’t mean they are.

Jesus says in Matthew 7:21-23
21 Not every one that saith unto me, Lord, Lord, shall enter into the kingdom of heaven; but he that doeth the will of my Father who is in heaven. 22 Many will say to me in that day, Lord, Lord, did we not prophesy by thy name, and by thy name cast out demons, and by thy name do many mighty works? 23 And then will I profess unto them, I never knew you: depart from me, ye that work iniquity.

Hosea 9:2
2 The threshing-floor and the winepress shall not feed them, and the new wine shall fail her.

Jesus tells us about new wine in Matthew 9:17
17 Neither do men put new wine into old wine-skins: else the skins burst, and the wine is spilled, and the skins perish: but they put new wine into fresh wine-skins, and both are preserved.

What are we to do? Seek God, and re-connect to the true Vine. Look at what churches and church members do. Look at their “fruit” – are they serving the poor, or themselves? Have they spent more money on houses for the homeless, or their own house of worship?

Hosea 10:12
12 Sow to yourselves in righteousness, reap according to kindness; break up your fallow ground; for it is time to seek Jehovah, till he come and rain righteousness upon you.

John 15:1-7
I am the true vine, and my Father is the husbandman. 2 Every branch in me that beareth not fruit, he taketh it away: and every branch that beareth fruit, he cleanseth it, that it may bear more fruit. 3 Already ye are clean because of the word which I have spoken unto you. 4 Abide in me, and I in you. As the branch cannot bear fruit of itself, except it abide in the vine; so neither can ye, except ye abide in me. 5 I am the vine, ye are the branches: He that abideth in me, and I in him, the same beareth much fruit: for apart from me ye can do nothing. 6 If a man abide not in me, he is cast forth as a branch, and is withered; and they gather them, and cast them into the fire, and they are burned. 7 If ye abide in me, and my words abide in you, ask whatsoever ye will, and it shall be done unto you.

Micah 6:8
8 He hath showed thee, O man, what is good; and what doth Jehovah require of thee, but to do justly, and to love kindness, and to walk humbly with thy God?

Matthew 25:34-40
34 Then shall the King say unto them on his right hand, Come, ye blessed of my Father, inherit the kingdom prepared for you from the foundation of the world: 35 for I was hungry, and ye gave me to eat; I was thirsty, and ye gave me drink; I was a stranger, and ye took me in; 36 naked, and ye clothed me; I was sick, and ye visited me; I was in prison, and ye came unto me. 37 Then shall the righteous answer him, saying, Lord, when saw we thee hungry, and fed thee? or athirst, and gave thee drink? 38 And when saw we thee a stranger, and took thee in? or naked, and clothed thee? 39 And when saw we thee sick, or in prison, and came unto thee? 40 And the King shall answer and say unto them, Verily I say unto you, Inasmuch as ye did it unto one of these my brethren, even these least, ye did it unto me.

Dis-Connected

full

I decided to make a collage-painting that illustrated disconnection. I’m trying to separate myself from loyalty cards. I’m trying to speak about how present they are, and how mindless. How their very presence causes us to not be present at all. If we are truly concerned about corporations stealing our identity and information, we have to stop using loyalty cards. They don’t have to steal our information when we give it to them willingly.

Also, this collage speaks about how impermanent things are. We thought Blockbuster would last forever. It has now been erased by Netflix, On-demand, and Amazon Prime. Who needs physical copies of movies anymore? You can watch whatever you want to watch, whenever you want to watch it.

But be mindful here. “They” can see what you are watching. Look at your iTunes library. It will tell you how many times you have listened to a song. No more anonymous entertainment. This too speaks to how connected we are, and not in a healthy way. We need to break free to find our own voices.

I used a painting that I had worked on before. It was a quick one, and I learned a lot when I made it, but I needed to use something for this project. I don’t have unlimited space or funds, so I didn’t start a new purpose-made canvas just for this project. I needed to double up.

I started painting swirls and designs on it, using a technique I figured out from another project. That alone was helpful – my mistakes from a previous project helped me improve this one. To get swirls and lines of color in one stroke I put three different colors next to each other on my palette (a parmesan cheese container) and put the paintbrush in the middle, catching a bit of each color on the brush.

I painted “light language” in the top left, but I’m learning that painting doesn’t get the same effect as writing with my finger or a chopstick or a Sharpie. I can only “pull” with a loaded paintbrush. “Pushing” ruins the lines and makes them spread out. I was reduced to half letters, lines, and dots.

top left

I put in some five-rayed things – hands, burning bushes, rising son, cactus. I kept trying to make a hand and finally realized I didn’t have to make it up. I could use my own hand as a model. Sometimes I make things far harder on myself, thinking I have to do it all from scratch.
Often, actually.

hands

I painted some spirals as well. These were fun. I was able to “push” the paint, not caring about the design widening out. By this point I’d apparently committed to the theme of five main things.

spiral

Then I wrote the Hebrew letters ה ב ד י נ ת
They are hey, bet/vet, dalet, yud, nun, taf, or to make it even simpler, h, b/v, d, y, n, t.

letters

I wrote these letters because they are some of the ones that I have problems with. I feel that half the Hebrew alphabet looks the same to me. Instead of dealing with similar letters in the English alphabet like b, d, p, and q – which all have a circle and a line, so look very similar if you are dyslexic, fully half of the Hebrew alphabet looks like a box with various sides present or absent. It is very confusing for me.

I did this randomly, without any plan. I thought it might be cool to write real words that are meaningful, but I was in the middle of the project and the paint was drying, so I didn’t want to slow down. I was going for visual effect at this point, not meaning.

Little did I realize there was far more meaning than I could have planned. Not planning it out has taught me that if I let go, I’ll get far more meaning than I could have ever imagined. It gives me hope that God has a plan and is working through me. It makes me feel not alone. Strangely, this piece about being dis-connected makes me feel even more connected.

I decided to see if the letters I wrote were a word. I wrote them left to right, which is opposite how Hebrew is written. I decided to look them up in Google Translate both ways. I started with how I’d written it, and I was putting in one letter at a time. I was copy-pasting from Wikipedia’s article on the Hebrew Alphabet, as I couldn’t figure out how to get those letters out of my qwerty keyboard.

Then things started to get really interesting. And weird. And a little scary.

Google Translate started translating as soon as I put in the first letter. I put in the Hebrew letters, but to make it simpler here I’m going to use the English equivalents.

H meant “the”
The second letter is a b or a v, depending on whether it has a dot in the middle or not. I decided to go for b at this point. I later used v and got no results, so I’m glad I went with b on my first try.

Hb meant nothing, but Google Translate depicts that as two straight vertical lines – which looks like 11, a significant number for me.

Hbd meant “canvas”

Hbdy meant “test for”

Hbdyn meant nothing.

And hbdynt means “Lebedyn” – a Ukranian city.

I hadn’t written gibberish. I’d written a real word – a name of a town I’d never heard of. And most of the letters along the way meant words that spoke to what I was doing.

I was a little weirded out. But I decided to put in the letters as if it was a Hebrew word, so going from right to left. One at a time, I put them in and got even more interesting results.

t means “a”

tn means “Bible”

Tny means “give”

And tnyd means “Nod” – a town.

The rest meant nothing.

Nod refers to a few things – one of them being the character in the nursery rhyme, Wynken, Blynken, and Nod. Nod is also the town to which Cain was exiled, East of Eden, after killing his brother Abel. “Nod” is the Hebrew root of the verb “to wander”, and indicates taking up a wandering life.

According to Wikipedia – “One of American writer John Steinbeck’s most famous novels is East of Eden. The betrayal of a brother is one of its central themes.”

All of this is speaking to me right now. My feeling of being betrayed, by people I should be able to trust. My wondering if I should find a new job or try to start an independent business.

As for the words, what do they mean? Give a Bible, or a Bible gives? Seek the answer in the Bible, is what I’m getting out of that. And the first set of letters? The canvas test for? Or test the canvas? The canvas has the answers – keep painting and doing collage. There is healing there. So I need to combine the Bible and canvas – read and create. Read what others have drawn down, and draw down my own revelations.

And trust the process. Trust that God has got it all, and God is leading me in the right place. I ended up with cities, not stuck on the edge of nowhere. I ended up safe, even though it wasn’t where I thought I’d end up. In fact, I didn’t know where I was going, so I’m lucky I ended up anywhere at all.

Later, I attached the loyalty cards and other ephemera. Some of them are mine, some are ones I found while cleaning out the drawers at work. I’d considered using all my actual loyalty cards, to give it more energy. I’d already removed them from my keychain and put them in my craft room. The problem is, I’ve lost them. I felt a little fear about having lost them, which only speaks to their power. If I’m afraid of someone hacking my information from them, then why am I using them?

I thought about cutting up the cards to give them even more feeling of being dis-connected. I also thought about randomly arranging them in jarring ways and angles, but I felt that making them properly horizontal or vertical looked better. I also don’t have a market for this, so I’m going to have to look at it for a while. I don’t want to look at disharmony and chaos in my craft room. I get enough of that at work.

Waiting to escape part two.

Right now I feel I’m working an 80 hour a week job, but only getting paid for 40. My other “job” is non-paying, and in fact I spend money at it. Classes in being a facilitator aren’t cheap. Materials aren’t either. Books, drums, paint, canvas, beads all add up. This doesn’t even add in all the time I’m spending learning how to do this thing I don’t even have a name for yet.

I don’t want to charge people to help them. That is part of the appeal of the library. Anybody can come in and get what they need to educate or entertain themselves for free. It is open to everybody. Sadly though, it is more entertainment than education that happens. Sadly, more movies and romance novels are checked out than books on how to make life better – either for themselves or others.

I feel like I’m selling panaceas. I feel like I’m pushing palliative care. The vast majority of people are getting something to ease their pain and bide their time. They aren’t living life – they are escaping it, enduring it. I feel like a sober person working in a bar. I can see through things now, and it hurts.

Doctors swear to “do no harm” and while I’ve not made that same oath officially, I have in my heart. While I’m not encouraging people to get things that are wasting their time, I’m not encouraging them to get anything else either. I’m not allowed to suggest, really, because I’m not a librarian. That requires a Master’s in Library Science. I check in and check out materials. I get you your library card. I serve, and I solve some problems. I’m a facilitator there – I make things easy for them. Facilitators make things easy. But I have an issue with “easy” versus “good”.

“Easy” is getting ten movies to watch at home while you are nursing a hangover, or depressed because you are lonely. “Good” would be learning what you are trying to escape from and working on that. But that is hard. That requires real work. Soul-work is painful. It is like doing surgery on yourself without anesthesia. But the final result is healing and wholeness and harmony. The final result is clearing out the pus of the infection that is bad coping skills and bad habits.

There is too much pain in the world, and it is all avoidable. I can’t wait until people are ready to be healed. People say that the alcoholic won’t change until he’s ready to change. Meanwhile, should I keep giving him booze? I feel that I am doing this every time I see someone check out more time-wasting materials. I see the same people in every few days, getting the maximum number of DVDs or an armload of mindless romance novels. Sure, everybody needs a diversion every now and then. But when all you do is diversion, then you are never going straight on into life.

Entertainment and distraction shouldn’t be the main course. Dessert isn’t filling or fulfilling. Of course, I feel the same way about going to a buffet, but I don’t work there. Half the food is healthy, half is deadly. Too much of the good stuff isn’t good either.

“I set before you a blessing and a curse” God says. We have free will to choose every moment of our lives. I just feel like I’m being an enabler when I help people check out things that are more like a curse than a blessing.

I want to help people wake up to the wonder and beauty of life. I’m trained in processes that help people dig down deep, getting in touch with their true selves. There isn’t a way to do that at the front desk. Perhaps I can ask to teach classes at work? Then my “other job” and my “real job” will start to merge. Libraries are all about the free flow of information and communication. What is more basic than being able to communicate with your own self?

Waiting to escape part one.

In a way, I feel like the Israelites at the first Passover. Waiting, eagerly, to run at a moment’s notice to escape Egypt. “Egypt” means slavery and oppression. “Egypt” means not living live as we are meant to – as I’m meant to.

I’ve been shoehorning my life for a while now. My job no longer fits with my ideals. Buddha talked about “right livelihood” – where your jobs needs to line up with your values. It isn’t that the library is bad. It is just that it isn’t enough.

I am adverse to starting a “small business” and striking out on my own. Too often this means simply striking out. I don’t want to feel like I have to spend more time selling my “product” more than I spend creating it. My art isn’t my job. Maybe that is the problem though. Maybe the fact that I create and then go to a “real” job is proof I have time to do both.

I’m averse to doing all the taxes and paperwork required to run a small business. I want to get paid t create, to host Circles, to heal in many ways. I want to write, paint, collage, bead, and drum. I want to show others how to do the same. I want to facilitate weddings, funerals, and other religious ceremonies for those who have been turned out of or off of church. I want to have a place to do all of this that isn’t my home.

The biggest point is that I’m afraid to go out on my own because I need health insurance.

I need to remember that just because the Israelites became free, their lives didn’t become easy. 40 years of wandering in the desert isn’t ideal. Many people died. But they also always had enough to eat and drink, and their shoes never wore out. So maybe freedom isn’t what I think it should be.

I used to love working at the library, but that love has faded. I feel that my talents are being wasted. More importantly, I feel that my life is being wasted. I can’t stand thinking about 13 more years of 40 hour weeks until I can retire. I’ll be 59. My Mom died at 53. My Dad died at 60. Neither were able to retire. I’d hate to think that I’d spent my most healthy years at a place only half alive, biding my time. I resent the time my job takes from me. 40 hours a week is too much time away from my husband and friends. Too much time not creating and sharing and teaching.

My job is rather predictable and boring. In a way, the familiarity is comforting. In a way, it is smothering. I’m grateful to have a job that is regular and simple at times. I’m grateful to have a regular paycheck too. But right now, the only thing that keeps me going is days off, because then I get to do what I want to do.

I’d love to work in such a way that I don’t have to have a “second” job of living my “real” life. I’d love if my “first” job was more in line with my dreams and creative life. I’d love if I got paid to have circles where people could learn how to communicate better, or I could facilitate new ways of communication, where people could connect with art or music.

Island adventure (with stamps)

My friend Kate and I decided that we wanted to go explore the Island across from us. We live on the mainland, and going to the Island has always been our dream. Nobody that we knew had been, so we wanted to be the first in our group of friends.

It isn’t something that is done casually, we discovered. It turns out that you have to apply for permission to go there. We didn’t know this and almost got into a lot of trouble.

We set sail on a sunny morning in September. We paid our fare to ride on a sailboat out to the Island. The captain must have thought that we had all of our papers in order because he didn’t ask us any questions. He could have saved us a lot of trouble.

2startsailboats

There were many different kinds of sailboats in the water between the mainland and the island. When we got closer, we noticed that there were actually two islands. From the mainland, it looked like there was only one. We sailed for about an hour, enjoying the salt air and the sound of seagulls. The captain offered us tea and cookies but we declined. Having never sailed before, we were a bit queasy. Also, we’d packed a lunch for later that we were looking forward to.

The captain expertly steered his sailboat right up to a dock and waves us off. We thanked him and started to look around. There wasn’t much activity going on here. This must not be the commercial area. Perhaps this side of the island was just for tourists like us. It looked like we were the only ones today. This was surprising, since it was such a beautiful day and school was out. Where were the families? Where were the young couples?

Then these guards came up to us.

2guards

It was hard to take them seriously with their huge coconut helmets. They must be twins too. Look at all those awards! They have to be wearing these for show. No real soldier who means business would wear all of that nonsense on duty. We relax. Maybe everything is going to be fine.

He takes us to the guard booth and makes us wait. We can’t go further on the island until he can confirm our story, and he can’t do that until he can get a translator. He picks up a phone and tries it.

2phone

No signal. He picks up an older one. He has the same result. He picks up the oldest style and it works.

After about ten minutes another guard comes.

2guard

He looks at us suspiciously and speaks to us in a language we’ve never heard. When he sees that we don’t understand it, he tries another. And yet another. It is just like with the phones – no connection. By the fourth try we have something that will work. It isn’t a first language for any of us, but it will do.

He interrogated us for about thirty minutes. Somehow we managed to say all the right things and we are free to wander the island without an escort. This is the best possible outcome. We were afraid we’d be sent back home. Maybe he thought we weren’t a security risk because we were school age. Whatever the reason, we were grateful that our adventure could continue.

They had a few rules we weren’t aware of. We weren’t allowed to take pictures. They took away our cameras while we were on the Island, only letting the captain of the ship give them back to us when we were back at sea. We weren’t even allowed to draw pictures of what we saw. They are sure secretive! They didn’t exactly swear us to secrecy, but they sure didn’t want us talking too much about what we saw. Maybe some of our friends had been here, but just had been too afraid to tell us.

I decided to write letters back to myself on the mainland, and use their stamps to illustrate what we saw. They are certainly different about keeping in touch here! They don’t use phones very often. Nobody has a computer. They communicate in person or by mail. They are really thrifty too – they use stamps from all over. They don’t make their own. There is probably something about security in this idea too, but I haven’t thought about it much.

There are no maps for this island. It isn’t very big so you can’t get lost for long. We decided that we wanted to see as much variety as possible, so we went wandering. We went walking into the forest first.

2bonsai forest

There certainly was no fear of getting lost in this forest. It was composed entirely of bonsai trees. These beautiful old trees only reached to our knees. After about ten minutes walk the trees started to get bigger, but still not so tall that we couldn’t see our way through. There were wide easy paths to walk on as well. It was beautifully laid out and made for an easy stroll.

While walking in the tiny forest, I noticed this huge blue dragonfly.

2dragonfly

He sat calmly on an immense fern and let me get really close to him. I marveled at how shiny he was and how he sparkled. He looked like he was made of gemstones, but he was alive. Maybe this was why this island is so well guarded.

Shortly afterwards I saw a lovely box turtle.

2turtle

He was walking away from an unusual orange flower. I think he was trying to eat it, but didn’t like the taste. The turtle reminded me when I was a child. I used to rescue turtles who were crossing the road. Sometimes they didn’t make it to the other side. Sometimes they made it to my house instead. Boy, were they surprised! I left this one where he was. If they didn’t want me taking pictures, I’m pretty sure they didn’t want me taking wildlife.

We came upon a hillside covered with castles.

2castles

Normally hillsides are covered with flowers. These weren’t anywhere near as welcoming as flowers. Maybe this is what they were trying to protect. There were five huge stone castles, stacked almost on top of each other. We turned away, sure that we’d not be welcome here.

By this point, we were getting very hungry. We sat on the hillside that had the castles, but not in view of them. I put down my poncho so Kate and I could have a sort of a picnic. She took out our peanut butter and jam sandwiches from her satchel and we quietly ate them, thinking about how unusual our trip had gone. Our lemonade had gotten warm, and it wasn’t that sweet anymore. We looked around and saw just over the hill a large field of strawberries –

2 strawberries

and blueberries.

2blueberries

We ate ourselves sick on them, and curled under a normal-sized tree for a nap.

When we woke, we were being stared at by a bunch of black birds.

2birds

They were all the same, and all chirping animatedly at us. They looked a little ominous, with their sharp beaks and shiny black feathers. More started coming so we left the area and kept on exploring. We were concerned that their cries would draw attention to us and we’d not be allowed to stay all day.

Soon we found another tree to sit under. This one had three birds sitting on the same branch.

2tree birds

We liked the fact that they were all different and all getting along. We thought maybe this was the nicer part of the island.

Then we went to the shoreline and looked at the fish. We saw some large fish that looked like they were fencing with each other. I wonder how they decide who won, with three of the fencing at the same time?

2sword fish

Then we saw a huge school of fish, all swimming in the same direction.

2peace fish

We wandered on a little further and found a cove with only pink sea life.

2pink fish

Well, they all looked pink. Maybe it was just the light at that time of day. The sun was starting to go down, so we knew it was time to leave. We were told when we arrived that we had to leave before the sun set – no exceptions. There were no hotels on the island, and they didn’t like the idea of putting us up in a private house. We wondered how (or why) anybody moved here.

As the sun’s light was fading, we sailed back to our home. We loved the fact that the island was so large that it took two stamps to illustrate it.

2endsailboats

One day wasn’t enough to explore all of this island. I’m sure there were more curious parts to it. If only we had more time. If only we were allowed to stay. If only never gets you anywhere, though. I’m just grateful there was a way to show you what we’d seen that honored their requests.

Unwritten rules

Just think about how hard life is if you don’t know the language. You’re always frustrated and you always feel that nobody understands you.

If you walk up to a food stand, you hope they have pictures so you can point at what you want. If what you want isn’t there, you are stuck because you don’t know how to ask for it. They also may have something really fabulous that you don’t even know you want. You’ll never know about it, because you can’t read that language.

We have ways to teach people language. For their first language, they learn by imitating their parents at the beginning. Then they go to school and learn more. They have to start with the basics of the alphabet and what sounds each letter makes. Once they can do that, they can then work on putting the letters together to make words. Then they can put the words together to make sentences. It is a long step-by-step process that hopefully, usually, results in us being able to communicate with each other.

But what if the language isn’t written down?

There are a lot of social rules that are just assumed, but if you “read” them wrong, you have failed at communication just as surely as if you read the book backwards. You don’t know what is happening or what to do next.

Everybody wants to be heard and understood. They want their feelings to matter.

We have a habit of assuming that everybody is like us and have had the same upbringing. We also have a habit of thinking that nobody is like us and we are all alone. Both have great fault to them. These ways of thinking cause the majority of communication issues. Often it doesn’t matter what you say, but what you don’t say that matters the most.

Speaking sentences

I didn’t start speaking sentences until I was two. I didn’t have to. I was the second child, so my parents had already been through most of what first-time parents have to deal with. They had some idea of what I needed. So most of the time I could just look at them and they would give me what I wanted.

I grew up thinking people could read my mind.

They eventually realized that this was causing me not to have to speak at all. They stopped second-guessing me and I had to start asking for what I needed. The feeling that people can read my mind and know what was going on in my head has persisted however.

It has even extended into my blog. When I write I express my thoughts. It isn’t exactly like when I was a child – I am communicating. And somehow I think that just because I’ve written something means that everybody has read it. I think these bits of insight and connections that I am sharing are useful to everyone. However, I always get surprised when someone doesn’t do something that I suggested that will help them. Of course, they haven’t read my blog. Maybe only 20 people a day read it, and I don’t see them.

The really frustrating thing comes when I have actually told someone something helpful and they still don’t do it. Of course they have free will. And of course I’m not their manager or their teacher or their parent. They are under no obligation to listen to me. But when they keep making the same mistake over and over again and I have a solution for their problem it would benefit them to listen to me. My solution will save them a lot of trouble. I have already been through it and figured it out. They don’t have to go to the trouble of solving the problem themselves. When they hit the wall again and again and they expect me to feel sorry for them, then I have to draw the line. It is very hard to deal with people who know the answer and refuse to use it.

Do unto others as they do unto you.

Sometimes the rule isn’t “Do unto others as you would have them do unto you.” Sometimes the best way to interact with a person is to imitate how they are interacting with you.

Imagine this – if they are working on the premise of “do unto others…” then how they are interacting with you is exactly how they would like to be treated. So if your way doesn’t work, try their way.

If they stand too close, try standing close to them when you initiate a conversation. If they only talk standing up, try that. It may make you feel uncomfortable, but it may help them feel comfortable. If you keep communicating with them your way and not their way, they may feel like something is wrong. These unwritten rules of social interaction are often what make or break a conversation.

Just like different cultures have different conversational styles, so do different people. To make someone feel comfortable, try doing things their way – not yours. Often, it isn’t what is said, so much as how it is said that makes the conversation work or not.

Focus – on management and praise

Oprah Winfrey says that what you focus on expands, and this is extremely important to appreciate when it comes to dealing with people. Whether you are a teacher or a manager, this approach can make all the difference.

One of the best things you can do is praise someone when they are doing something good. Even if what they are doing is their everyday task, praise them. If you are a manager, you could tell them you appreciate that they make it a priority to come in on time, use their time well, are polite to the customers. Don’t wait to praise them for extraordinary acts. If the only time you speak to them is to tell them what to do and when they have done it wrong, you won’t ever see exceptional work.

Praise costs nothing, and reaps huge dividends.

Consider dog training. If you only give attention and energy to the dog when it is making a mistake or performing an undesirable action, that is all you will see. Not just because that is where your attention is, but also because that is where he is getting your energy. Dogs, like people, want energy. If they can’t get it in a positive way, they will seek it in a negative way. Being yelled at for doing something wrong is still better than being ignored for doing something right.

You may think “Why should I praise someone for doing their job?” Because that is your job. That is what a manager is supposed to do. Managers aren’t just there to direct traffic – they are there to make sure things go smoothly. Praise is the grease that oils the wheels.

One of the worst things you can do is tell your staff you are going to send “mystery shoppers”. This makes them feel threatened. It encourages them to act better only out of fear. Fear is a terrible motivator. If you have to use mystery shoppers, have them only report when a staff member is doing a good job. It doesn’t have to be exceptional. It just has to be good. If you do that, it will encourage them to be good for the sake of getting caught being good. There will be a benefit, a payoff, a reward for doing good work.

Singling out one or two people for praise out of a large group is great for those few people and terrible for the rest of the team. If ten people out of three hundred get awards or recognition, then what does that do to the morale of the rest of the group? Consider what they do in Special Olympics. Everybody gets an award.

Make awards and recognition meaningful and specific. If everybody gets the same award, then it becomes meaningless. People like to be noticed for their differences and individuality. If you pay attention to how they are special, they will feel appreciated and noticed. They will cease being a cog in the machine.