Yes, that sign applies to you. Yes, that rule is for you. You aren’t above it.
Don’t park in a no parking zone, even if it is for “just a minute.”
Don’t use your cell phone in the library. In fact, don’t use it in
any business. They don’t want to hear what you are going to do this weekend or what you did last night, and with who.
The overdue fees apply to you, the same as everybody else. Really. I know it is hard to believe. You aren’t special. Well, you are special, just like everybody else.
Asking for special favors or an exemption is really rude. It draws negative attention.
You may think it can’t hurt to ask, but it can. It can make people resent you.
It says that you think you are special, that you are above the rules.
Recently there was a patron who bought some earrings from me, so she had my card. My card has my email address and my personal phone number on it. She turned some books in late and wanted me to “take care of it” She said I should do it “because we are friends.”
Now, I don’t know what her definition of “friend” means, but if all the interaction we have had is over some jewelry, we aren’t friends. If we’ve never hung out or been over to each other’s house, we aren’t friends. We don’t even exchange Christmas cards.
If she had a legitimate reason for wanting the fines waived I would have done it, and not because we are “friends”. You know, something big that would have prevented her from returning or renewing her books on time – like she was in the hospital. Or a car crash. Something unavoidable. But just couldn’t be bothered to bring them back on time, no. That isn’t a valid reason for waiving fines.
Not only did she call me, she emailed me about this. I said I couldn’t do it and gave her the customer service number for the main library. If they want to do it, fine. As for me, I think it sets a bad precedent. Do whatever you want and have no repercussions. Get someone else to clean up your mess. Don’t be accountable for your actions.
That isn’t the mark of an adult.
Now, while the library doesn’t actually keep any of the money it makes
from fines, that isn’t the point. If we are going to waive fines for everybody who asks us to, then what is the point of having fines? What is the point of having due dates then? People can keep a book out for as long as they want and anybody else who wants it can just wait until they bother to bring it back.
Rules are good, and rules are for a reason.
People don’t like rules when they stop them from doing whatever they want.
Yes, you have to have your library card or your ID to check out. It doesn’t matter that you have been in every week since the library opened. It ensures that we are in the correct account. Rules keep us safe. The same person who gripes that he can’t just tell you his name instead of showing his card will raise holy hell if something, or worse, a hundred somethings, are checked out on his account that he didn’t check out.
That is why we have rules, and why we apply them equally to everybody. Otherwise, we are being discriminating, and that is illegal.
Losing my job is not worth coddling people.