Am I your friend or your customer?

I’m encountering a lot of people who have started their own businesses. I’m finding that the line between friend and customer is a bit blurred. Someone I thought was going to be a new friend turns out to be friendly just to sell me something.

I’ll meet them in a social setting. It isn’t as if I’ve walked into their business and tried to strike up a friendship there. I didn’t know at the time that they were trolling for new customers. I think we call it “networking”. I call it confusing.

There are many ways that the friend/customer line gets blurred. One is that I’ll ask for advice on how to do what they do and there is a hesitation. They aren’t consultants, but they are afraid that I’ll steal their tricks or their business. They want to charge me to talk with them.

Another is when I give a new friend my email address and then she signs me up for a mailing list of all her activities. I get an email every time she plans some new event. If they were free events, that would be one thing, but they aren’t. These are all things I’m supposed to pay her for, and often the fees are very high.

If she had to pay for the experience to happen or provide materials, I understand. Sometimes the rental place has to be paid for or there are supplies involved. But if it is an experience at her home where she didn’t have to put out any money, then I don’t see why there should be a fee at all. It is as I’m expected to pay a fee just for the privilege of getting to be with her.

You have to ask.

I don’t want to go to the hospital to watch my mother in law die. I will if I have to. I will if I’m asked. But I’m not going to second-guess my husband. I’ve spent ten years trying to guess what he wants, and doing things for him without him asking because it seemed like he needed me to. He seems to appreciate it, but I don’t think it is doing him or me any favors.

I’ve stood on this one.

Now may not be the nicest time to insist that he “use his words” but now is the time. He has to learn how to find his own voice, to know what he wants, and to ask for it. He also has to know how to say no to people and make decisions.

Part of making decisions is making bad decisions and standing behind them.

He’s made a hard decision recently, and we all supported him. Now it seems like he is going back on it, so he’s losing ground. Waffling, second and third guessing himself is part of his family inheritance. He’s going to lose face over this, and that is going to crush him. Yet another failure to add to the pile. I’m afraid that he’ll never stand up and make a hard decision again.

In part I’ve stayed away because I don’t want him to lean on me. I want him to stand on his own and make the hard decisions. I want him to grow up. I want him to become an adult. Having to ask other people’s opinions and approval all the time is not a sign of maturity.

This was going to be his crucible, his make-it-or-break-it moment.

I feel helpless, waiting around the house. I’ve done rituals and said prayers. I’ve done what I can to process this experience in a safe way so that it doesn’t hurt me. It is bringing back some memories from when my Mom died.

It has been since Wednesday night. Chaos, crisis, upset. Panic mode, emergency time. It is Sunday now, and she’s still alive, barely. I’m a little angry at her now, and I feel very selfish about it. She’s wasted our long weekend off together. Sure, there is some kindness in all this happening during non-work time, but it is still vexing.

This isn’t kind to say at all.

And it is very honest.

This isn’t life, her hanging on. It wasn’t life before, either. Home decorating isn’t giving back to the world. Vanity, selfish, image conscious – both of them. They just amplified each other’s narcissism until it became pathological. There was nobody to say “No”, so the psychic disease grew.

Her sons have spent more time with her now than she ever spent with them when they needed her. They’ve made sure she was better treated than she ever cared for them.

She wasn’t bad, or evil, but she wasn’t good either.

What an ugly death, and a bad situation. What a terrible legacy to leave.

And I’m angry at the medical establishment – we show more mercy to dogs.

The hen, the ant, the grasshopper, and Jesus

“The Little Red Hen” is a useful story about people who prepare and people who are lazy. The creatures who are lazy expect to get something for nothing, and the creature who worked is having none of it.

“In the tale, the little red hen finds a grain of wheat, and asks for help from the other farmyard animals (most adaptations feature a pig and a duck) to plant it, but none of them volunteer. At each later stage (harvest, threshing, milling the wheat into flour, and baking the flour into bread), the hen again asks for help from the other animals, but again she gets no assistance. Finally, the hen has completed her task, and asks who will help her eat the bread. This time, all the previous non-participants eagerly volunteer. She declines their help, stating that no one aided her in the preparation work. Thus, the hen eats it with her chicks leaving none for anyone else. The moral of this story is that those who show no willingness to contribute to a product do not deserve to enjoy the product.” – from Wikipedia

Then there is also the story of “The Ant and the Grasshopper”, which echoes this.

“The fable concerns a grasshopper that has spent the warm months singing while the ant (or ants in some versions) worked to store up food for winter. When that season arrives, the grasshopper finds itself dying of hunger and begs the ant for food. To its reply when asked that it had sung all summer, it is rebuked for its idleness and advised to dance during the winter.” – from Wikipedia.

This echoes what the apostle Paul said in 2 Thessalonians 3:10
“For even when we were with you, we gave you this command: If any one will not work, let him not eat.” (RSV)

But fables, and Paul, are not Jesus. What does Jesus have to say about all of this?

Matthew 20:1-16
“For the kingdom of heaven is like a householder who went out early in the morning to hire laborers for his vineyard. 2 After agreeing with the laborers for a denarius a day, he sent them into his vineyard. 3 And going out about the third hour he saw others standing idle in the market place; 4 and to them he said, ‘You go into the vineyard too, and whatever is right I will give you.’ So they went. 5 Going out again about the sixth hour and the ninth hour, he did the same. 6 And about the eleventh hour he went out and found others standing; and he said to them, ‘Why do you stand here idle all day?’7 They said to him, ‘Because no one has hired us.’ He said to them, ‘You go into the vineyard too.’ 8 And when evening came, the owner of the vineyard said to his steward, ‘Call the laborers and pay them their wages, beginning with the last, up to the first.’9 And when those hired about the eleventh hour came, each of them received a denarius. 10 Now when the first came, they thought they would receive more; but each of them also received a denarius. 11 And on receiving it they grumbled at the householder, 12 saying, ‘These last worked only one hour, and you have made them equal to us who have borne the burden of the day and the scorching heat.’ 13 But he replied to one of them, ‘Friend, I am doing you no wrong; did you not agree with me for a denarius? 14 Take what belongs to you, and go; I choose to give to this last as I give to you. 15 Am I not allowed to do what I choose with what belongs to me? Or do you begrudge my generosity?’ 16 So the last will be first, and the first last.” (RSV)

This is totally not fair. But human ways of doing things aren’t the same as God’s ways of doing things.

God says in Isaiah 55:8
For my thoughts are not your thoughts,
neither are your ways my ways, says the LORD.

This doesn’t make any of this any easier, though. Isn’t it “enabling” to let someone slide, to get away with being a slacker? It is hard to work as a team and only two out of the three people are working – but you all get the same pay. It is hard to want to help someone who refuses to take care of themselves.

You know, “Lack of planning on your part does not constitute an emergency on my part.” I grew up with that phrase.

We think like this, but God doesn’t.

It kind of sucks.

I want people to reap what they sow, not what I sow. I want people to fall face first into their own mess, rather than me having to come rescue them from it. But I know I shouldn’t think like this.

This being a disciple is hard. It is kind of like being in AA.

Non-believers think following Jesus is for weak people, but that can’t be further from the truth. Following Jesus means dropping everything that popular culture has taught about being selfish and “every man for himself”. It means putting yourself and your needs last. It means doing the right thing even though it is the last thing you want to do.

Friend or foe

“Since we are friends, you can…” (fill in the blank as to whatever rule they want me to break.)

I’m friends with a lot of patrons. I’ve met several great people while working at the library. Heck, I even married a patron.

I’m friendly with a lot of other ones, in part because that is part of my job. Some of them confuse “being friendly” with “being friends” though. They ask me to bend or break rules, to make exceptions for them, because we are “friends”.

We aren’t. If we were really friends, they wouldn’t ask me to do something that could get me fired. Like waiving their fines. Like not changing their address to their new out-of-county address. Like not using their ID or their library card to access their account.

Friends don’t try to get friends fired.

I’ve been a people pleaser throughout my life, and I’m learning it doesn’t do me any good. “People pleaser” is the old way of saying “codependent”. I felt like I needed to do whatever they wanted me to do so they would like me. Fortunately I’m getting over that. If they get angry because I won’t do something that is illegal or unethical or just plain against the rules, then they aren’t the kind of people I want to associate with anyway.

Private property

It seems like people have forgotten some of the basic rules of what it means to be civilized. Remember in kindergarten the phrase “If it’s not yours, don’t touch it.”? That lesson apparently doesn’t translate to everything.

These days property owners have to put signs on the property saying “private property no trespassing”. Otherwise, if someone comes on to their property they are liable for anything that happens. This seems completely backwards. If it is my home and my property it isn’t yours. If I have not invited you on to it then you shouldn’t be there. Private property owners shouldn’t have to put a sign up at all.

Their “sign” is the fact that it is their property.

Master and servant

Who is the servant? The technology, or the person who owns it?

I was in the middle of painting this morning and the phone rang. I have only one special ring and it is for my husband. This was not that ring. So it was someone else. I considered stopping what I was doing but that would mean not having enough time to finish my painting. It might also mean that my phone got covered in paint.

I don’t have the kind of life where people have to get hold of me every second of the day. It is important to me that I have my life like that. If people are having an emergency they can call 911, not me. I am not a manager and I am not a parent. I am not a caregiver to anyone. I am not anyone’s AA sponsor. I believe each person should take care of themselves and not have emergencies that I have to take care of.

So when the phone rang my instinct was to jump up and get it, just because society tells us we should do that. But thankfully I ignored it. Training can be broken.

How many of us think that we have to jump the moment the phone rings? If we are driving we feel like we have to answer it. Or we feel like we have to answer that text. The phone rules us, not the other way around.

There was a lady who is changing at the Y and her phone kept going off with texts. She looks very frustrated. Every time she would reply, her friend would reply, and then she would have to reply again. I said “Just put it down.” But she said “No, if I don’t answer immediately they begin to worry.” I said “Tell them you are changing at the Y and it can wait.”

This has happened many times. There is a no-cellphone policy in the changing room at the Y, but nobody obeys it. Even if they don’t get that people don’t like the idea of possibly having their picture made while changing, they still don’t get that they don’t have to use their phone all the time. It can stay turned off. We don’t have to be connected all the time.

It’s like I have to do an intervention with people. Perhaps we are addicted to our technology. While our cellphones makes life easier, in a way, they have made life more difficult.

While they have
in theory
made us
more connected
to each other,
they have made
our lives
more disconnected
and
we are
more disconnected
from ourselves.

Is this what we want? Who is in charge, the technology or us? We have to decide it is okay to turn your phone off. You don’t have to have it on while you’re driving. You don’t have to discuss all of your life’s business while you are walking through Walmart. Nobody wants to know it anyway. How did you survive before you had a phone surgically attached to yourself? You did just fine. People say “Oh I have to take care of my bills while I’m driving.” No, you don’t. How did you take care of them before you had a cell phone and before you could pay them online? You wrote a check and you mailed it in and it got done. Things don’t have to be done any faster these days, we have just been trained that they do.

If the technology isn’t serving you, then you are the servant.

Conversations that aren’t mutual aren’t OK.

I was going out into the stacks to get the paging slips the other day. I passed by a patron who likes to talk at me. It isn’t really with me, because it isn’t really a two-way conversation. He has some interesting things to say, but I have a job to do. I’m not going to get it done by talking (or listening) to everybody who comes in.

When I’m at the front desk I’m kind of trapped. When I’m in the stacks I can walk away, and I do. I’ll listen for a bit, and then I have to go.

This patron said “How come you weren’t there to greet me when I came in this morning?” He’s old, but he’s not an old regular. He’s been coming in for about half a year. We talk sometimes, but he’s not my friend.

This happens a lot.

He’s said things like this before, and I think he thinks he is being funny, but there is some entitlement going on here. He thinks he is special, and that he deserves special treatment. Note that he didn’t say “I’m sorry I missed you when I came in this morning.” The emphasis is on him getting greeted by me, not on us seeing each other. It isn’t an equal relationship. He is higher, in his mind.

I said I was at the chiropractor and then the dentist. I didn’t have to tell him any of that, but I don’t mind. It isn’t private. It wasn’t like I was at the gynecologist.

So he says that chiropractors just treat the symptoms. I say “Not this one”. I used to think chiropractors were quacks, but this one has changed my mind. These realignments are healing me.

Mental problems can cause physical problems. Most people say that you can fix the physical problem by addressing the mental (emotional) problem that caused it. I’m starting to think it works both ways – that the mental (emotional) problem can be addressed by fixing the physical problem. I’m working on the mental (emotional) problem too. I’m thinking of it like I’m digging a tunnel through a mountain, but I’m working at it from both ends. I’ll get it completed in half the time this way.

But I didn’t want to get into any of this. I didn’t have time or the desire to have a deep conversation with this guy. He never changes his mind anyway. He’s one of those people who thinks he’s right, because he’s older.

So I walked away after he disagreed with me, while pushing my cart. I obviously have something I’m doing. He crooks his finger at me, and waves me back. I came back a step closer, but that was it. He continued with “Chiropractors just fix the symptoms” and I repeated “Not this one” and I realized that this was going nowhere.

I turned and walked away.

He might be mad, but he has to understand that I’m not there to be his audience or his student. I have not entered into a contract with him that says I’ll hang on his every word. Plus, I don’t like unequal relationships. If the opinions and feelings of both people are not equal, leave me out of it.

I didn’t ask for that conversation. So I felt no need to continue it. Years ago, I would have stayed, out of a sense of politeness or duty. I would have stayed, and felt trapped. I would have hated it too.

Preventive maintenance for the mind.

I envision a mental-health center, but like the Y. Not a hospital – not a place where you go when you are sick – but a place where you go to get strong. I want it to be a cultural norm that people go “work out” at a place that strengthens their spirit.

There are too many young boys who are killing people. There are too many people killing themselves, either fast or slow. There are too many people suffering in silence, “faking it” and not “making it”.

We need to take away the stigma of mental health. It is for everybody. It isn’t shameful to get help. It is bad to need help and not get it.

We all need help.

If we make it so it is a cultural norm that people seek to prevent problems, then we will save a lot of lives. And when I say “save lives” I don’t just mean from suicide and murder. I mean people will have lives worth living. There is a difference between “living” and “being alive”.

Here are some of my rough sketches.

A place where you can learn at your own pace or follow an assigned course.

Where you pay based on your ability to pay, or it is free.

People will learn that mind, body, and spirit are all connected. So, in a way, it is an extension of the Y, but has more things.

People can learn how to shop for healthy food choices and how to cook them.

People can learn how to exercise – how to find one that they like and can do – and will do.

They will get support for when (not if) they “fall off the wagon”.

Spiritual direction.

Group and one-on-one counseling offered.

Help each person find their unique gifts and talents and learn how to use them.

Job counseling – finding the right job to fit you.

Healthy approach to grief and death. Learn to understand that grief can accompany any loss – divorce, move, job loss.

How to deal with emotions, both good and bad. Healthy ways to process feelings.

Art and music as a way of life. Journaling classes.

People need to learn how to recover their spirits and build them up. Our souls, our spirits are like flames. If we let them die down, we are done for.

How to establish and maintain healthy boundaries. Classes on codependence.

It will have AA and NA meetings – but for everybody and everything. We all self-medicate with something. We are all trying to get away from our pain with something. Nobody is immune to addiction.

Faith is healing too- there will be interfaith, nondenominational gatherings to celebrate and connect with the Divine/Creator/Spirit/God.

There are some agencies in Nashville that do some of these things. I suspect there are similar places in your own town. Perhaps a stop-gap would be to create a resource directory so people can access these, or at least know that they exist.

This isn’t just my calling. This is for all of us. If you are reading this, you are being called to it as well. We have to make mental health something that everybody works on. We have to remove the stigma about getting help. The well-being of our families, our friends, our neighborhood, and our world depends on it. How many more people have to die, either at their own hands or the hands of strangers, before we act?

Bad addition

If the room has a bad smell, most people will spray another smell on top of it. They will put a perfume smell on top of a stinky smell. So then it is perfumed stink.

If the place is noisy, they will turn on the TV to make even more noise. The idea is to cover up one noise with another noise.

I’m waiting at the car dealership on my car to be repaired. There is a TV in the waiting room, and it is on pretty loud. The service advisers and the receptionist are all in this same small room too. There is a lot of noise. It isn’t very peaceful.

I looked at everybody who was waiting, saw that they all were reading their books or their phones, so I asked if any of them had a problem with me turning it down or off. Nobody minded, so I turned it off. Several of them said thanks. They appreciated it, but had done nothing about it.

Now, that’s another thing. Nobody wanted it on, but nobody did anything about it.

Back to the original theme – the shop needs to move the area, or put up a barrier. Instead of turning on the TV to drown out the other noises, they need to put up a wall.

Adding to a problem isn’t the solution.

How many times do we do this – add, rather than subtract? And how many times do we have a problem with something and just suffer in silence, rather than do anything about it?

Bad mind reading.

I was getting the paging slips in the stacks and I saw a lady sitting sideways in a chair near the computers. She was working on some paperwork. I thought about it, and wondered if there was some advantage to sitting that way. I’m always looking for new ways to do things. That is the main reason why I like learning about different cultures and reading biographies.

I asked her if there was an advantage to how she was sitting and she took it as if I was chastising her. She said she was just waiting for #18 to be available. Then she looked at my tag and asked if I was a librarian. I said no, but I work here.

“I can take a hint, I’m in the way of the walkway” she said sheepishly.

She wasn’t, I assured her.

I said “If I needed you to move, I’d ask you to. That isn’t why I’m asking. I’m legitimately interested if there is an advantage.” Maybe it helps with core strength, or her legs are short and it helps her. I wouldn’t know unless I asked.

She didn’t believe me, looked around and said “It must be really selfish of me to take up all this space” and started to gather up all of her papers.

I again assured her that was not the reason I was asking.

She got up, said “I’m sorry” – and went to stand near the computer that she had a reservation for. It was still in use, so it wasn’t time for her to use it yet. This would only annoy the person using it.

I shook my head and walked away.

This kind of conversation was normal in my house when I was growing up. People thought they could read each other’s minds, and acted accordingly. They never listened to what was being said, but what they thought the other person meant. They always assumed the worst. They always got it wrong.

It was bad mind reading.

This lady had to have grown up in the same kind of household.

I’ve come to realize the insanity of this way of (not) communicating. I’ve also realized that I’m not responsible for other people’s feelings.

It has to be hard to live in a space in your head where you are constantly second-guessing what people are saying, and assuming the worst.

There is something about being able to read social clues, sure. But there also has to be something about stating your mind, and being honest about what you need. Conversations are two-way, after all. If you grow up with people who won’t honestly express themselves, then you have to try to guess what they mean.

Too many people hope that others will guess what they mean, and won’t say it. They are afraid of saying what they want or need or feel for fear of hurting someone else’s feelings.

Then their feelings get hurt, because their needs aren’t being met.

I heard about a time in the pool at the water aerobics class where a new lady was too close to the regulars, and they were being pushed closer and closer to the deep end. They had no more room to get out of her way. They kept glaring at her, hoping she’d get the hint.

When a regular complained about it to me later in the changing room, I asked – “Did you say anything to her?”

No.

So they all got madder and madder, and the new lady didn’t learn that what she was doing was causing a problem. They expected her to read their minds.

We have to learn to say what we think. We have to learn to be adults and use our words. Otherwise, just like toddlers, we will get more and more frustrated and more and more angry.

There is no reason for it.

We aren’t being nice when we ignore our own feelings. And we aren’t being smart when we try to read other people’s minds. And we aren’t responsible for the feelings of others.

This doesn’t mean to not care or be hateful.

It means that their feelings are their feelings. If they get mad, that is their choice. If we say what we feel or need in an honest and kind manner, then we have done what we are supposed to do.